Curriculum Structure and Core Competencies

 Interpersonal Skills and Communication

Competency: Communicates effectively to create and sustain a therapeutic relationship with patients and families

            Identifies the primary provider(s) of information

            Identifies self and other members of the health care team and explains role appropriately    to patient and/or family members

            Communicates with patient effectively, and in the appropriate setting

            Demonstrates the ability to maintain a therapeutic relationship with patients over time

            Uses appropriate language at the proper developmental/educational level

            Elicits histories from patients using effective verbal and non-verbal techniques, using         effective listening skills

            Uses correct English in written and verbal communication

            Maintains comprehensive, timely, and legible medical records and correspondence

            Facilitates, reflects, clarifies, confronts and/or interprets at the appropriate time in the         patient encounter

            Provides effective patient education in verbal and written form

Competency: Works effectively with others as a member or leader of a health care team or other professional group

            Identifies and learns the names of health care team members

            Assumes the appropriate role on the team

            Communicates effectively and respectfully with other members of the health care team

            Facilitates team communication when in the role of team leader

            Assumes the role of consultant where appropriate

            Provides constructive verbal and written feedback to other members of the health care       team

Professionalism

Competency: Demonstrates respect, compassion, and integrity; a responsiveness to the needs of patients and society that supercedes self-interest; accountability to patients, society, and the profession; and a commitment to excellence and on-going professional development

            Acts with honesty and integrity

            Shows reliability and responsibility

            Shows respect for others in all spheres of contact and regard for others’ worth and dignity

            Provides compassionate and empathetic care

            Listens attentively and responds humanely to concerns of patients and their families

            Strives for self-improvement so as to provide the highest quality of health care through       life-long learning and education

            Indicates self-awareness and a knowledge of one’s own limits by recognizing the need       for guidance and supervision and through use of self-evaluation tools

            Practices altruism and advocacy by displaying an unselfish regard for and devotion to the   welfare of patient and their families

            Identifies the important roles physicians play in society

            Discusses the role of peer review as it relates to professional accountability

            Interacts with patients, staff, colleagues and other health professionals in a respectful        manner to include appropriate dress, verbal and non-verbal behavior

            Strives to facilitate effective communication with other physicians and health care teams, respecting the expertise of others and avoiding/minimizing conflicts to enhance the    delivery of good patient care

            Responds positively to constructive criticism by improving behavior and/or skills

Competency: Demonstrates a commitment to ethical principles pertaining to provision or withholding of clinical care, confidentiality of patient information, informed consent, and business practice

            Recognizes ethical dilemmas and utilizes consultation from the hospital’s ethics    committee appropriately

            Adheres to the laws and rules governing the confidentiality of patient information

            Obtains proper informed consent from patient or family members/legal guardian,     recognizing the situational need for determining competence

            Engages in ethical business practices

Competency: Demonstrates sensitivity and responsiveness to a diverse population, including but not limited to diversity in gender, age, culture, race, religion, disabilities and sexual orientation

Recognizes the impact that characteristics such as culture, age, gender, and disability has on patient preferences and perceptions, and how these factors influence the effective delivery of health care

            Considers the impact of disability on a patient’s life and that of the family